Fix Windows store Cache May be damaged

Usually, most Window users cannot resist the urge to download apps from Windows App Store, and this sometimes leads to issues such as the downloaded App not loading as expected. The most logical thing to do will be to run the Windows App restore trouble-shooter to try to fix the problem automatically.

Experienced system administrators know quite well that relying on the troubleshooter may not yield the expected results. The underlying issue could be windows store cache is damaged and needs fixing. The article will take you through the various methods used to deal with Windows Store Cache may be damaged error.

People using Windows 10 may have encountered the error 0x80073D05 that still refers to the same Windows App store error. Microsoft still does not offer a conclusive reason why this error is prevalent. There are many options covered in this article, and if you follow the order and the first one works for you, there is no need to continue with the remaining fixes. If you have experienced such an error, consider some of these fixes.

Running the Windows Store App Troubleshooter

1. Press the Windows + I key to launch the windows settings screen.

2. Navigate to the Update and security section.

Fix Windows store Cache Maybe Damaged

3. On the left pane, Click on Troubleshoot option.

4. On the right Pane, scroll down and click on Windows Store Apps. Click on Run the troubleshooter.

Run Troubleshooter to fix Windows Store Cache may be Damaged

5. Windows store troubleshooter will begin probing for any hitches.

Detecting Problem Wizard

6. At this stage, you may encounter the message “Windows Store cache and licenses may be corrupt”). If the error shows up, use the alternative fixes, if no error is reported, you can proceed to download items from the store and continue using Windows App store.

Clearing Windows Cache

1. Open the System32 folder (usually found in C:\Windows\System32).

2. Search for the file wsreset.exe


3. Right-click on the file and click on Run as administrator.
The application will run and effectively reset the Windows Store. This will not affect any previous settings or apps downloaded from the store.

Windows Store Apps

4. When the reset action is complete, Windows will open Windows Store giving you access to Windows Store Property.

Alternatively Using the Command Prompt

  • 1
    Open the start menu and type cmd.
  • 2
    Right-click on the Command prompt and select Run as Administrator.
  • 3
    Confirm the prompt at the User Account Control (UAC).
  • 4
    In the command window that opens, type wsreset.exe and press Enter. This is going to reset Windows App Store.
  • 5
    Reboot your PC and try installing Apps from the App Store.

Resetting Cache Folder in App Directory

1. The first step is to open File explorer by hitting Windows key + E.

2. In the address bar, paste the following path to navigate to LocalState folder.



3. Navigate inside the 'LocalState' folder and check whether you can see the 'cache' folder. If present, rename it to 'cache.old'. Later, create a new empty folder and name it 'cache'.

4. If the cache folder does not exist , just create a new folder and name it 'cache'.

5. Once done , exit file explorer and reboot your PC.

6. After the reboot , run windows store Apps troubleshooter. This time it should detect and resolve any problems. Again reboot the system and try accessing Windows Apps Store.

Using the AppXpackage and WSReset Commands

Using a combination of the AppXpackage and WSReset command using the following approach:

1. Press Windows + S to launch the search bar.

2. Type cmd, then right click on its icon and select Run as administrator.

3. Type PowerShell and press Enter.

4. Run the following command Set-ExecutionPolicy Unrestricted followed by Get-AppXPackage -AllUsers | For each {Add-AppxPackage -DisableDevelopmentMode-Register “$($_.InstallLocation)\AppXManifest.xml”}

Long Command to Fix Windows Store Cache May be Damaged

5. Restart the PC

6. Upon restart, do not open Windows Store instead run the command prompt as administrator and type wsreset.exe. Press Enter.

7. Reboot your PC one more time and run Windows Store.

Adjusting Time and Language Settings

This is a rather unusual solution but some people report success after updating time and language settings. It is common knowledge that failure of a Windows machine to synchronize time zones, you are likely to run into unpredictable problems.

1. Press on Windows + S to launch the search bar.

2. Type settings to open the settings window.


3. Confirm if the date and time settings are current. If manual time is set, activate “set the time automatically". Ensure you have a stable internet connection.

Date and Time

4. If that does not solve your problem, Click on Change, and select the appropriate time zone and disable the Auto-sync time option.

5. Reboot your PC and confirm if Windows Store is functioning.

Summing Up

Windows Store Cache May be Damaged is not a common error but has a lot of troubleshooting options that only depend on how badly damaged the Windows store is. Some articles even suggest simple solutions such as changing the system privacy settings or running the default trouble-shooter in Administrator’s account will resolve the problem.

However, that is all that could be covered within the scope of this article. We hope that you did not go through all these solutions without the problem being solved because as already stated, in most cases, any first step taken will solve your Windows Store problem. Kindly feel free to share with us a solution that worked for you and if you have any comments or suggestions, use the comment section below.

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