How to Fix Microsoft Store Not Working Problem?

Microsoft Store, formerly and commonly known as Windows Store, is the official app store for Windows and Xbox users. You can search and install ample of utility and gaming apps for your Windows 10 system. It comes in-built with Windows 10 operating system, and you can easily access it from the Start Menu or by searching on the windows search bar.

However, because of some technical issues like broken updates or others, Microsoft Store may not work or periodically crash for some users.

In this guide, we would discuss some of the solutions for Microsoft Store not working.

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Common Microsoft Store Issues Reported By Users

These are the most common issues related to Microsoft Store that are reported by the Windows 10 users:

  • why Microsoft Store won’t open
  • Microsoft Store could not be loaded
  • why Microsoft Store not: working Windows 10, opening Windows 10, showing up, responding, appearing, starting
  • Microsoft Store keeps loading

This guide would provide the solution to all and more such Microsoft Store issues.

Fix Microsoft Store Not Working Problem

  1. Adjust the Date and Time of the System
  2. Restore Local Cache
  3. Adjust Region Settings
  4. Re-register Microsoft Store using Windows PowerShell
  5. Run Microsoft Store Apps Troubleshooter
  6. Reset the Microsoft Store App
  7. Disable Proxy Connection
  8. Install Windows Updates
  9. Check for Malware

Adjust the Date and Time of the System

Sometimes indirect factors like Date and Time can affect the working of Microsoft store. So, you can adjust the settings to make it work.

  1. Right-click on the Date and Time display at the right side of the taskbar and choose, Adjust date/time.
    Adjust date and time

  2. Check if Set time automatically is switched on. If it is on and still time is shown wrong, then switch it off.
    Uncheck set time automatically

  3. Set date and time manually, by clicking on Change.
    Change date time

  4. Adjust the time and date.set date time

Restore Local Cache

Try restoring the Microsoft Store Cache, maybe that is causing Microsoft Store not to work.

  1. In the windows search bar, search for wsreset.exewsreset.exe
  2. Click on Wsreset.exe icon and start the process.

Adjust Region Settings

Sometimes Microsoft Store does not work because of wrong region settings. For solving that, you must adjust your windows Region settings.

  1. Go to Settings->Time & Language.Time & Language Settings
  2. From the left pane, select Region.Region
  3. Set your current Country or Region from the drop-down menu.region settings

Re-register Microsoft Store using Windows PowerShell

  1. Open Windows PowerShell with admin rights. Run PowerShell as admin
  2. In the PowerShell command window copy & paste or type this command and hit the Enter key: PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}” run command on ps

Once the command is executed, it would remove the glitches from the Microsoft Store app.

Run Microsoft Store Apps Troubleshooter

You can use the Windows built-in troubleshooter to find out what is troubling Microsoft Store app.

  1. Go to Settings->Update & Security.Update and Security
  2. From the left pane, select Troubleshoot.Troubleshoot-option
  3. Under Troubleshoot, scroll down and look for Windows Store Apps. Click on Run the troubleshooter.Windows Store Apps troubleshoot
  4.  Follow the on-screen instructions to solve the issue.

Reset the Microsoft Store App

  1. Navigate to Settings->Apps.Click-on-Apps
  2. Search for the Microsoft Store app and click on Advanced options.Microsoft Store advanced option
  3. Scroll down and look for the Reset option and click on it. Reset store
  4. The Microsoft Store app would be reset, and all the app data would be gone.

Disable Proxy Connection

Though proxy settings are used for privacy protection, they can sometimes hinder running certain apps, including Microsoft Store.

Try disabling the Proxy Connection and check if Microsoft Store not working issues get resolve or not.

  1. In the Windows search bar, search for Internet Options and click on its icon to open it.internet options
  2. Go to the Connections tab and click on LAN settings.LAN settings
  3. Under LAN settings uncheck Use a proxy server for LAN and click OK.uncheck proxy server

Install Windows Updates

Installing the latest Windows updates can solve issues with Microsft’s native apps, including the Microsoft Store app.

  1. Go to Settings->Update & Security.
  2. Click on Check for Updates.
    Check for Updates
  3. If any update is pending, Windows will automatically download and install it. Ensure the uninterrupted internet connection for the successful and unbroken installment of updates.
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Check for Malware

It might have happened that a malicious program has entered your device and hence causing the issues in running the Microsoft Store. Therefore, it is highly recommended to perform a full system scan using a robust antimalware program.

  1. Download the Malwarefox antimalware solution.
  2. Install it and after that, launch it and perform a full system scan. MalwareFox-Dashboard


1. Why is the Microsoft store not loading?

There could be many reasons for that. However, the most common one is due to changes in Region settings. So ensure that you have set the correct region on your Windows 10 device. If the region setting is right, then follow other fixes explained in this guide.

2. How do I get the Microsoft store back on Windows 10?

Though Microsoft Store is by default installed on the Windows 10 systems, if you have uninstalled it for some reason, or it is not there on your system, you can install it by following this guide.

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