Windows Fax and Scan Not Working? Here’s How to Fix It

If you’re having trouble getting your Windows Fax and Scan to work, don’t worry – you’re not alone! While accessing the fax many users have been getting the “Windows Fax and Scan: No Scanners were detected” error.

This is a common problem that can often be fixed with just a few simple steps. In this blog post, we will walk you through the process of fixing Windows Fax and Scan. We’ll show you how to troubleshoot the issue and resolve it quickly and easily. So if your fax and scan features aren’t working properly, read on for some help!

Why is Windows Fax and Scan Not Working?

There are a few different reasons why your Windows Fax and Scan might not be working properly:

• The most common reason is that the fax modem is not installed or configured correctly. In order to use the fax and scan features, you need to have a fax modem installed on your computer.
• Another possible reason is that the Windows Fax and Scan software is not installed properly. This can happen if you upgraded from an older version of Windows, or if you installed the software from a third-party source.
• Outdated drivers can also cause problems with the fax and scan features. If your drivers are out of date, they may not be compatible with the new version of Windows Fax and Scan.

How to fix Windows Fax and Scan Not Working?

Apply Basic Troubleshooting Steps

Before you start trying to fix the issue, it’s always a good idea to run through some basic troubleshooting steps first. This will help rule out any simple problems that might be causing the fax and scan features to not work properly.

Here are some basic troubleshooting steps to try:

• First, make sure that your fax modem is installed and configured correctly. If you’re not sure how to do this, consult the documentation that came with your fax modem or contact the manufacturer for help.
• Next, check to see if the Windows Fax and Scan software is installed properly. To do this, go to Start > Control Panel > Programs and Features. If you see “Windows Fax and Scan” in the list of installed programs, then it is installed properly. If not, you will need to reinstall the software.
• Check the cables and power supply. Make sure that all of the cables are properly connected and that the power supply is working correctly.

Lastly, check the USB port. If you’re using a USB fax modem, make sure that the USB port is working properly. To do this, try plugging in another device to the port and see if it works.

Re-enable Windows Fax and Scan

If the basic troubleshooting steps don’t resolve the issue, you can try uninstalling and re-installing the Windows Fax and Scan feature. This is often effective in resolving problems with the fax and scan features.

Here is how to do that:

1. Click on the Start button and select Settings.
2. Switch to the Apps tab on the left pane and click on the Optional features on the right.
3. Expand the Windows Fax and Scan, and click on the Uninstall button.
4. Restart your system.
5. Now, again navigate to the Settings->Apps->Optional features.
6. Click on the View features button to re-install the Windows Fax and Scan.
7. On the search box type Windows Fax and Scan, select it from the available options and click Next.
8. Finally, click on the Install button to begin the Windows Fax and Scan installation.
9. The installation will begin and would take some time to complete.

Update the Fax Driver

If you’re still having problems with the fax and scan features, it’s likely that you have an outdated or incompatible fax driver. You can try updating your fax driver to see if that resolves the issue.

Here’s how to update your fax driver:

1. Right-click on the Start button and select Device Manager.
2. Expand the Print queues section.
3. Right-click on the Fax and select Update driver.
4. Follow the on-screen instructions to update the driver.

Update Windows

If you’re still having problems with the fax and scan features, it’s possible that there is a problem with Windows itself. To fix this, you can try updating Windows to the latest version.

Here’s how to update Windows:

1. Open Windows 11 Settings.
2. On the left pane, switch to the Windows Update tab and click on Check for updates on the right.
3. After the latest updates are finished downloading, click on Install now.
4. Restart your device.

Summing Up

If the Windows Fax and Scan features are not working properly, there are a few things you can try to fix the issue. First, make sure that your fax modem is installed correctly and that the Windows Fax and Scan software is installed properly. Next, check the cables and power supply. If all of those things are in order, try uninstalling and re-installing the Windows Fax and Scan feature. If that doesn’t work, try updating your fax driver or updating Windows to the latest version. These steps should resolve any problems you’re having with the fax and scan features in Windows.

Peter Brown

Peter is an Electrical Engineer whose primary interest is tinkering with his computer. He is passionate about Windows 10 Platform and enjoys writing tips and tutorials about it.